The most basic version of Teams, which is available for free, offers video conferencing for up to 300 participants and a maximum meeting duration of 60 minutes (both until June 30, 2021), as well as chat and collaboration capabilities for up to 500k users. Microsoft Teams customers have their pick of four pricing plans. There are some limitations, such as 1 GB capacity on cloud recording storage. Zoom’s Pro, Business and Enterprise plans provide more visibility and data access. Local recording and cloud recording are available.Ībility to search for a variety of content, including audio recordings, chat links, chat messages, edited messages and team video clips. Recordings will expire, but the date and time limit can be modified by your admin.
Self-service documentation available via Zoom Help Center.Zoom Enterprise plan includes dedicated Customer Success Manager.Free version comes with 24/7 web support.Self-service documentation available via Microsoft Docs.Office 365 E3 also includes FastTrack deployment support.Microsoft 365 Business Basics, Microsoft 365 Business Standard and Office 365 E3 all include 99.9% uptime guarantee, 24/7 phone and web support.Free version does not offer built-in support.Additional integrations available through application marketplace.Integration with Microsoft 365 software stack.Application, desktop, file and screen sharing.HD 720p by default, though 1080p available in video quality settings.Plans range from 100–500 meeting participants.Plans range from 300–10,000 meeting participants.Pricing plans range from free to $30/mo./license.Pricing plans range from free to $20/user/mo.
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